Privacy Policy

2026-01-17 18:51 Gogetop
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Last updated: 17 January 2026


This Privacy Policy explains how GO GETOP LTD (trading as Gogetop Marketing) (“we”, “us”, “our”) collects, uses, shares and protects personal data when you visit our website www.gogetop.com (the “Website”), contact us, or use our services.


We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.


1) Who we are (Data Controller)

Data Controller: GO GETOP LTD (trading as Gogetop Marketing)
Registered/Trading address: London, England, WC2A 2JR, United Kingdom
Email:
contact@gogetop.com


If you have questions about this Privacy Policy or how we handle your data, please contact us using the details above.


2) The personal data we collect

We may collect and process the following categories of personal data:

A. Information you provide to us

  • Identity and contact details (e.g. name, email address, phone number, job title, company name)

  • Enquiry information (e.g. message content, requirements, attachments you send us)

  • Client account and service information (e.g. project details, communications, meeting notes)

  • Billing and transaction information (e.g. invoice details, payment status)
    (Note: if payments are processed by third-party providers, we may not receive your full card details.)

B. Information collected automatically

  • Device and usage data (e.g. IP address, browser type, pages visited, time spent, referral source, identifiers, diagnostic logs)

C. Information from third parties

  • Where permitted, we may receive limited information from: analytics providers, advertising networks, social media platforms, and referral partners (e.g. when you click an ad or interact with our social pages).


3) How we use your data and our lawful bases

Under the UK GDPR, we must have a lawful basis to process personal data. The lawful bases are set out in Article 6 UK GDPR.

We typically use your data for the following purposes:

A. To provide our Website and services

  • Respond to enquiries and provide requested information

  • Deliver marketing consulting/strategy/operations services

  • Manage client relationships, projects, and communications
    Lawful basis: Contract (performance of a contract / steps before entering a contract) and/or Legitimate Interests

B. To operate, maintain and improve the Website

  • Website administration, troubleshooting, security, fraud prevention

  • Analytics and performance measurement
    Lawful basis: Legitimate Interests (running and improving our business and services)

C. To manage payments, invoices and legal compliance

  • Accounting, tax, record-keeping

  • Comply with legal obligations and enforce agreements
    Lawful basis: Legal Obligation and Legitimate Interests

D. Marketing communications (where permitted)

  • Send insights, updates, invitations, and relevant service information
    Lawful basis: Consent and/or Legitimate Interests (depending on the context and PECR rules)

Where we rely on consent, you may withdraw it at any time (see “Your rights” and “Marketing” sections).


4) Marketing preferences

We may send you marketing communications:

  • Where you have opted in / provided consent, or

  • Where the law allows (for example, in certain limited “soft opt-in” scenarios, where applicable).

You can opt out at any time by:

  • Clicking the unsubscribe link in emails (where available), or

  • Emailing us at contact@gogetop.com with your request.

Opting out of marketing will not affect service messages that are necessary to perform a contract or respond to your enquiry.


5) Cookies and similar technologies (PECR)

We use cookies and similar technologies (e.g. pixels, tags) to operate our Website, understand usage, and improve performance.


Under UK rules on cookies (PECR), you must be told about cookies and, in most cases, we must obtain your consent (except for cookies that are strictly necessary to provide a service you request).


Types of cookies we may use

  • Strictly necessary cookies: required for core functionality and security

  • Functional cookies: remember your preferences (e.g. language)

  • Analytics cookies: help us understand how the Website is used

  • Marketing cookies (if used): measure and improve advertising effectiveness

Managing cookies
You can manage cookies through:

  • Our cookie banner / cookie settings (where available), and/or

  • Your browser settings (note that blocking certain cookies may affect Website functionality).


6) Who we share your data with

We may share personal data with trusted third parties where necessary, including:

  • Service providers / processors who support our operations (e.g. website hosting, email delivery, CRM tools, analytics, document storage, scheduling, invoicing, professional advisers)

  • Payment and finance providers (to process transactions and manage accounts)

  • Professional advisers (legal, accounting, insurance) where necessary

  • Authorities / regulators where required by law

  • Business transfers (e.g. merger, acquisition, restructuring) where personal data may be transferred as part of assets, subject to appropriate safeguards

We require service providers to protect your information and only process it on our instructions (where they act as processors).


7) International transfers

Some of our suppliers (e.g. cloud/IT providers) may process personal data outside the UK.


Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as:

  • The UK International Data Transfer Agreement (IDTA), or

  • The UK Addendum to the EU Standard Contractual Clauses, and/or

  • Other lawful transfer mechanisms recognised under UK GDPR.


8) Data retention

We keep personal data only as long as necessary for the purposes described in this Privacy Policy, including:

  • To provide services and maintain records of our relationship

  • To comply with legal, tax, and regulatory obligations

  • To establish, exercise, or defend legal claims

Retention periods vary depending on the type of data and context. Where feasible, we will delete, anonymise, or securely archive data when it is no longer needed.


9) Security

We implement appropriate technical and organisational measures designed to protect personal data (e.g. access controls, secure systems, encryption where appropriate, least-privilege access, staff confidentiality).


However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


10) Your rights (UK GDPR)

Depending on the circumstances, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict processing

  • Object to processing (including certain direct marketing)

  • Data portability (where applicable)

  • Withdraw consent (where processing is based on consent)

To exercise your rights, contact contact@gogetop.com. We may need to verify your identity before responding.


11) Complaints

If you have concerns, please contact us first and we will try to resolve them.

You also have the right to complain to the UK data protection regulator, the Information Commissioner’s Office (ICO):
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113


12) Children’s privacy

Our Website and services are not intended for children, and we do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps.


13) Third-party links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal data.


14) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any updates on this page and update the “Last updated” date above. If changes are significant, we may provide additional notice where appropriate.


15) Contact us

If you have questions about this Privacy Policy or want to exercise your rights, contact:
Email:
contact@gogetop.com